Start Your Custom Kia Order

Getting just the new Kia you want isn't a matter of luck: It's a matter of custom ordering

If you have high standards for your next new car and you'd rather not do a lot of compromising, you don't have to. Just take advantage of our custom order service at Timbrook Kia in Cumberland, MD. You can start the process by putting your favorite model at the top of your wish list and then exploring the options you're most interested in. We can help make it easy.

How exactly does the process work?

It all begins by identifying which model comes closest to your ideal. We understand that sometimes the exact new Kia model you have your heart set on may not be in our current inventory. That's especially true in light of worldwide parts shortages that limit the number and variety of new cars available to everyone, including our neighbors in Hancock and Frostburg MD.

To resolve that issue, you can browse our new inventory and find the new Kia model that comes closest. If you want to handle most of this online, pick the most appealing model and then go through the list of available options, selecting your favorites. If you'd like experienced human help, our knowledgeable sales consultants can go over your options in person.

Ultimately, you will approve the final list that includes the model you want most, equipped the way you really want it. While you can't order it directly from the factory yourself, we can. So once you're happy with your final list, you can drive over from Keyser WV, Somerset PA or wherever you live and authorize us to contact the factory so they can custom-build your new Kia.

Can I get exactly the vehicle I want? What about shortages?

It's definitely true that current vehicle and parts shortages can sometimes limit the automotive choices that are available. But this is the best way to come as close as humanly possible to getting your perfect new Kia model, with all the specs you're looking for. Might you have to forgo a few of your favorite features? It's certainly possible, but together, we'll come as close as we can.

How long will it take to have my car delivered?

We will keep you posted on the progress of your vehicle and update your Kia's estimated time of delivery. Of course, as you can imagine, there's a growing interest in custom-ordering, especially when all new vehicles are in short supply. There are other factors that can affect the timetable as well, like factory scheduling changes, but we will do everything in our power to help expedite your order.

There's gotta be some kind of major extra charge for this, right?

Actually, no, there's not. In fact, we don't charge you anything extra for working with you to develop and submit a custom order. The only "extra" charges are the normal costs you add yourself when you put options or features on your wish list. If the total price gets too high for your comfort, you can adjust your list to hit the price you want. But the price is up to you and there are no extra charges from us.

To help you select a Kia that fits your budget, we encourage you to fill out a financing application and find out what you can get pre-approved for in advance.

Ask us for more details

Rest assured, our customer-ordering service isn't "too good to be true." We really can help you come as close as possible to your ideal new Kia, right down to the specs, and there's no extra charge for ordering your new Kia this way. Contact us online or in person to learn more. We'll answer all your questions and make the process as easy as possible at Timbrook Kia in Cumberland MD.